Responsible Gaming and Well-being Policy

Strict Age Restriction (18+)

Access to our platform is exclusively permitted for individuals who have reached the age of 18. This is an unwavering rule in accordance with Dutch legislation. We implement robust verification processes during registration to prevent access by minors. We advise parents and guardians to use parental control software on devices shared with minors to minimize exposure to such content.

Principles for safe gambling behavior

We encourage the following principles for a healthy relationship with entertainment:

  • Gambling should be seen exclusively as recreation, never as a means to solve debts.
  • Play only with money that you have set aside for leisure and that is not needed for basic necessities.
  • Set clear time and budget limits before starting a session.
  • Never try to "win back" lost amounts by impulsively increasing your bet.
  • It should never interfere with work, study, or social responsibilities.
  • Do not play under the influence of substances or during periods of extreme emotional stress.

Technical tools for self-management

We offer various features to help you proactively manage your behavior:

Deposit and loss limits

You can set daily, weekly, or monthly limits for the amount of money you deposit into your account. These limits are effective in monitoring your personal budget. Reductions in limits are applied immediately, while requests to increase a limit are subject to a cooling-off period to prevent impulsive decisions.

Session and time limits

This tool allows you to set a reminder or an automatic logout function after a certain duration. This helps you stay aware of the elapsed time and take breaks to maintain your objectivity while navigating the platform.

Temporary breaks and timeouts

If you need a short break, you can activate the "timeout" option. This suspends access to your account for a period of 24 hours to six weeks. During this interval, the account is inactive, and we will stop sending informative or promotional communications.

Self-exclusion and account closure

For situations requiring a long-term or permanent cessation, we offer the option of self-exclusion. Once activated, you cannot access your account for the chosen period (minimum six months). This process is irreversible until the period has elapsed, and we take steps to prevent you from accessing through other profiles.

Recognizing warning signs

It is essential that every user is capable of honest self-assessment. Some signs of risky behavior include:

  • Spending more time on the game than originally planned.
  • Feeling the need to lie about your gambling activities to friends or family.
  • Experiencing irritation or restlessness when not online on the platform.
  • Neglecting your work or family responsibilities due to your presence on the site.
  • Using gambling as a way to escape stress or loneliness.

Seeking professional help in the Netherlands

If you believe that gambling is negatively affecting your life or the life of someone around you, we recommend seeking professional help immediately. In the Netherlands, there are various agencies and organizations that offer free, confidential, and specialized assistance for prevention and treatment. External support is a powerful tool to restore balance and regain emotional well-being.

Protection of minors

We advise users who share devices with minors to take extra precautions. Use strong passwords and never leave your session unattended. The use of parental control tools is essential to limit children's exposure to adult content.

Internal monitoring and training

Our team is technically trained to recognize situations related to responsible gaming. We monitor activities for unusual patterns that may indicate an increased risk. In such cases, we strive for an ethical environment where user safety takes priority over commercial interests.

Updates to this policy

We regularly review this policy to integrate new technological solutions and best international practices for user protection. Changes are published immediately in this section.